Contact Us

Our office is located in New York City, NY, and the main point of contact is Zach Smith. You can contact him via the information below.

Zach Smith
phone: 347.244.4219
email: hoeken ‘at’ rrrf.org

address:
111 E 14th St
PMB #166
New York, NY 10003

27 Responses to “Contact Us”

  1. Bellender, on June 1st, 2007 at 2:22 am Said:

    How do we get parts i cannot find anywhere to order.

  2. Zach Smith, on June 17th, 2007 at 8:54 pm Said:

    there is a link at the top of the page, or go directly to http://parts.rrrf.org

  3. Kathryn Morton, on June 20th, 2007 at 3:48 pm Said:

    Hi,

    Do you sell complete kits? I notice there is a kit page but it is empty. Thanks - I’d really like to build this with my sons this summer.

    Regards,
    Kathryn

  4. Zach Smith, on June 20th, 2007 at 4:28 pm Said:

    Unfortunately, we do not have a kit of parts to sell… yet. We’re definitely working on it, and my tentative guess is that it should be available in the fall.

  5. James Hudspeth, on July 2nd, 2007 at 3:19 am Said:

    I am requesting a starter kit at cost and would like to know how / where to go, is there a link ? to purchase one.

    Sincerely,
    James Hudspeth

  6. Assargadon, on July 10th, 2007 at 12:54 pm Said:

    I live in Rostov-on-Don, Russia.
    Is it possible to send ordered parts internationally?
    Fortunately I can bought and old USSR 3-dimentional manipulator for extra-low price about $40 (here you can look photo of it: http://richart-consalt.ru/robot.jpg). So I want to construct extruder, attach to it and obtain something like bootstrap.

  7. Zach Smith, on July 14th, 2007 at 3:55 pm Said:

    Yes, we do ship internationally.

  8. IraqiGeek, on August 9th, 2007 at 3:37 pm Said:

    Hi,

    Any updates regarding the complete kit for RepRap?

  9. nophead, on August 14th, 2007 at 3:33 pm Said:

    Can you supply the Al acorn nuts un-drilled?

  10. Markus Hitter, on June 2nd, 2008 at 5:22 am Said:

    Hi,

    can one actually purchase those stepper motors? The news section talks about 48 in stock, but they don’t appear in the shop.

  11. BrainExtruder, on June 4th, 2008 at 12:01 am Said:

    Stepper motors are out of stock. Any estimate when they’ll be back in? If possible, put me on a waiting list.

  12. Zach Smith, on June 4th, 2008 at 8:40 am Said:

    Stepper motors should be back in stock mid-june.

  13. BrainExtruder, on June 4th, 2008 at 1:20 pm Said:

    Cool! Thanks.

  14. Theodore Cowan, on June 5th, 2008 at 11:44 am Said:

    Zach Smith,

    The woman who now owns the number 515.290.6779 wants you to update your contact information.

    I’m an open source enthusiast that owns a product sourcing company. I would like to help your organization find better factory direct sources for parts. And for this project I’ll find your sources for free.

    Call me. 801-937-4581 x502

    Theodore Cowan
    Legacy Mfg Solutions, LLC
    Salt Lake City, Utah

  15. BrainExtruder, on June 15th, 2008 at 10:53 pm Said:

    Know you’re busy, but just wondering the status of the stepper motors.

    Also, what are the specs of the motors?

    Thanks.

  16. Zach Smith, on June 16th, 2008 at 11:47 am Said:

    no worries… answering questions is part of ‘being busy’ ;)

    i reordered motors last week, sending check today. should be arriving next week.

    as for specs, they are the Keling motors on this page: http://reprap.org/bin/view/Main/StepperMotor#Keling_KL23H51_24_08B

  17. BrainExtruder, on June 16th, 2008 at 2:19 pm Said:

    Awesome! I really appreciate the update!

  18. BrainExtruder, on July 9th, 2008 at 12:35 am Said:

    Hate to pester, but I’m anxious to finish my machine. Any estimate when the steppers might ship out?

  19. Zach Smith, on July 9th, 2008 at 10:50 am Said:

    They are scheduled to arrive today. Your order should ship tomorrow.

  20. BrainExtruder, on July 9th, 2008 at 2:12 pm Said:

    Woohoo! Worth the wait.

  21. BrainExtruder, on July 13th, 2008 at 12:30 am Said:

    Another quick question: Does the RRRF ever plan to start selling the molded extruder parts? I know BitsFromBytes has an extruder kit, but I would much prefer to buy from RRRF, even if it is more expensive than BFB.

    Thanks for all your hard work.

  22. Zach Smith, on July 14th, 2008 at 5:52 pm Said:

    Yes, we definitely plan on selling molded parts ASAP.

    i’ve started the first set of molds, and i plan on making a couple more to speed up the process. you can expect the molded parts in 3-4 weeks, and ideally a full kit within 2 months.

  23. apollononnno, on August 14th, 2008 at 1:32 am Said:

    About Sanguino v1.0.

    Can I use mega324p,mega164p for Sanguino v1.0?
    In that case, do not I become it if I do not change firm ware or Win-API?

  24. Jason, on July 11th, 2009 at 10:50 am Said:

    Hi,
    The RepRap is a fantastic concept, well done.

    Have you herd of anyone using the plastic extruder head and modified software with a conventional CNC milling machine which would normally be milling out steel ?
    I have such a machine avalible to me and it would be nice to utilise the machine mechanics and control with 500×500x500mm travel to make some 3D abs model parts with it rather than mill them, or build a new machine from scratch.

  25. electro263, on October 19th, 2009 at 7:15 pm Said:

    Hello, I am new to the Reprap community, in fact, I don’t even have a Reprap yet. I have considered buying a Reprap kit from this site but I have been unable to. Whenever I attempt to buy a kit, my browser simply says that the page no-longer exists. Is that because you are no longer selling them? Or has the shop moved to a different site?

  26. tombo9999, on November 6th, 2009 at 3:47 am Said:

    I tried to send an email from Prototyping / R&D, but I received the following error:
    Delivery to the following recipient failed permanently:

    zach@rrrf.org

    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 : Recipient address rejected: User unknown in virtual alias table (state 14).

  27. supreme_tiger, on November 15th, 2009 at 10:07 pm Said:

    Is the store still up? Whenever I click the parts tab I get redirected to the partsupplies/main page on the RepRap website.

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